Any doubt? Take a look to our Faq. For further informations do not hesitate to contact us at assistenza@sitap.it.

If I purchased the carpet as a consumer and made the same, exercising the right of withdrawal within 14 days, how does the monetary refund take place and how long does it take?


Sitap is able to refund to the customer the price paid, within 10 working days, by bank transfer. In this case, Sitap reserves the right to withhold the sum relating to the transport costs of the carpet itself.