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If I purchased the carpet as a consumer and have returned it, exercising the right of withdrawal within 14 days, how do I know if my return has been successful and how long does it take?
After checking the status of the product, you will receive an e-mail from us confirming or refusing your return request. On average, we are able to confirm the refund of the return within 10 working days from the date of receipt of the goods in our warehouses.