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I sent my return request, what should I do now?

Sitap Carpet Couture Italia reserves the right to examine or have examined the products subject to complaint and to confirm or reject the return request. If the product examination is deemed necessary, we will contact you by e-mail to agree with you on the place, day and time of goods collection. In any case, you must make the goods available no later than three working days from the date of receipt of the aforementioned e-mail. Anyway, we advise the courier, you don't have to worry about anything.